Call Recording
Clarify compliance recording for Microsoft Teams –
More and more organisations are turning to Microsoft Teams as the ideal solution for both outbound and internal communication. Clarify compliance recording works tirelessly in the background to help keep your business safe and your customers happy.
Uncategorised
Have you applied for the new Government grant of up to £5,000 to improve your telephone technology?
Thousands of smaller businesses in England are set to benefit from £20 million of new government funding to help them recover from the effects of the coronavirus pandemic, the Minister for Regional Growth and Local Government announced. Read more “New Government Grants up to £5,000 for Business Communications”
VoIP
Benefits of VoIP Telephony
Making your business more cost effective and efficient. The solutions for your telecommunication needs are likely to include VoIP telephony. Voice over Internet Protocol, (VoIP) systems telephone systems are the number one choice in today’s digital society. This article is here to let you know the benefits that VoIP will bring to your business. Read more “All your questions on VOIP answered”
Internet
Don’t let your company get left behind, be one step ahead of the game and upgrade your systems. All companies will need to migrate away from ISDN in the near future, so take the step forwards sooner rather than later.
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Thermal Imaging
What will we cover:
• The benefits of thermal imaging fever detection and how it will help your business
• How to keep your staff and workspace a COVID-19 free zone
• What actually is IR?
Uncategorised
What will we cover:
• What is a cloud-based telephone system and how will it benefit your business?
• Who is cloud-based phone system aimed at?
• Is a hosted phone system secure?
Call Recording
If you care about customer retention, developing your employees or simply protecting your business against litigation – call recording is a must.
Whether your staff are taking routine service calls, arranging face to face sales meetings, speaking to potential new recruits, or sealing deals over the phone, each call is an opportunity to cultivate loyal and happy relationships and generate further business. The manner and handling of a call can have a profound impact on the success of the call.
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Call Tracking
Marketing is key to promoting your business, creating brand awareness and ultimately driving inbound enquiries. There are many different ways to do this, but how do you know where the enquiries are originating from and which is your most effective method of generating leads?
Having in place a call tracking system is often overlooked as a marketing tool. So today, we’re going to go through a number of reasons as to how it can be useful and the part it plays in highlighting the effectiveness of your marketing channels and spend.
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VoIP
If you’ve ever made a call over the Internet, then you’ve used VoIP — which stands for Voice over Internet Protocol. VoIP technology is widely used and has drastically improved the way we communicate today. This extremely valuable technology has humble beginnings that revolutionized telecommunications.
Read on to learn more about the history and benefits of VoIP.
What we will cover:
What is VoIP?
The Humble Beginnings of VoIP
How VoIP works
Here’s How VoIP Was Created
The Rising Popularity of VoIP
VoIP Today
Why Your Business Needs VoIP
VoIP
It doesn’t seem that long ago that ISDN was considered a cutting edge technology. Now, it’s a business communication method that’s heading for extinction – ISDN lines within the UK will be switched off in 2025. The phase-out, however, starts in 2020 when businesses will no longer be able to purchase traditional ISDN.
It means that businesses currently relying on ISDN lines have a 60 month window of opportunity to find an alternative. So if you are still using ISDN should you start thinking about it now? The answer is…absolutely! Read more “Why the time is now to tackle ISDN switch-off”
