Why the time is now to tackle ISDN switch-off

It doesn’t seem that long ago that ISDN was considered a cutting edge technology. Now, it’s a business communication method that’s heading for extinction – ISDN lines within the UK will be switched off in 2025. The phase-out, however, starts in 2020, which is only a couple of months away, when businesses will no longer be able to purchase traditional ISDN.

It means that businesses currently relying on ISDN lines have a 60 month window of opportunity to find an alternative. So if you are still using ISDN should you start thinking about it now? The answer is…absolutely! Read more “Why the time is now to tackle ISDN switch-off” →

All your questions on VOIP answered

What we will cover:

• • Everything You Need to Know about VoIP
  • What is VoIP and How Does it Work
  • The Benefits of VoIP
  • How Easy Is It to Switch to VoIP?
  • On-Premise or Hosted?
  • How to Increase Your Call Quality
  • Is VoIP the Same as SIP?
  • Why Your Business Needs VoIP

Read more “All your questions on VOIP answered” →

The history of VOIP and internet telephony

If you’ve ever made a call over the Internet, then you’ve used VoIP — which stands for Voice over Internet Protocol. VoIP technology is widely used and has drastically improved the way we communicate today. This extremely valuable technology has humble beginnings that revolutionized telecommunications.
Read more “The history of VOIP and internet telephony” →

Toll Fraud Infographic

The growing risk of fraud attacks is something every business should be aware of…

Read more “Toll Fraud Infographic” →

Case Study – GDI cooling

How GDI cooling saved money and improved the running of their business

GDI Cooling is a Banbury based Air conditioning and Refrigeration company, providing a service to commercial businesses and the hospitality industry. Earlier this year, BDM Voice had the pleasure of providing a new telephone system for GDI Cooling as their old system was outdated and costing them too much. We recently got in contact with GDI Cooling to find out how the new system is performing.
Read more “Case Study – GDI cooling” →

Insight into business phone systems

 

New joiner, Ruben Kretek tells us what he learnt in his first training session on the NEC system with sales manager Paul Brakewell

I recently started working within the marketing team at BDM Voice, which is a specialist provider of phone systems, call recording and call monitoring solutions for businesses. Going into this job I knew absolutely nothing about business phone systems, but I enjoy learning and saw this as a great opportunity to get an insight into the telecoms industry.
Read more “Insight into business phone systems” →

4 Signs your Business has outgrown your Phone System

Growth is the most important objective for many businesses, however when a business grows, the telephone system is often left behind. This article outlines 4 signs which might suggest that your business telephone system needs upgrading. Read more “4 Signs your Business has outgrown your Phone System” →

Choosing a telephone system.

One of the most important factors of running a business is choosing the right telephone system. A modern telephone system with features which compliment your business can help provide outstanding customer service and streamline the running of your business, saving you time and money.
BDM Voice Sales Manager, explains some of the mistakes businesses can make when upgrading their telephone systems. Read more “Choosing a telephone system.” →

Evaluting the sales process

A sales teams fundamental requirement is to sell more cars more profitably. In order for them to do this it is vital they have a sales process that can help achieve this consistently and efficiently, whilst delivering the businesses standards of customer interaction. Read more “Evaluting the sales process” →

Change to telephone calls

These days, almost all organisations, companies and directory enquiries calls are contactable using a service number, generally starting in 08, 09 or118.  Read more “Change to telephone calls” →