On Hold Marketing
In this article, we will explore how a professionally recorded, on-hold service can not only improve your call handling experience for your customers but it can also become a fantastic marketing tool
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Conferencing
BDM Voice has put together a comprehensive guide exploring common challenges when using Microsoft Teams, and the products best suited to your working environment.
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Conferencing
A change could be on the way for millions of workers, as businesses prepare for a return to the office. But, should bosses be discussing the return to the office with their employees?
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Business Mobile
5G, the next generation of mobile connectivity is here and rolling out across the UK. It is already available in major towns and cities with all operators planning to add many more areas to receive the service this year.
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VoIP
As proud partners of NEC, BDM Voice is thrilled to announce the launch of Univerge Blue – an easy to use cloud-based communications platform that helps teams easily manage team communications and collaborations. One simple cloud app delivers a seamless, unified experience while reducing complexity and cost.
Conferencing
If there is one phrase you may be hearing more and more over the last year, I’d guess that it will be ‘hybrid working’, but despite all of the discussion, not everyone seems to agree on what this means exactly. This is BDM Voice’s guide to what it is, why it matters, and how your business can make it work.
Read more “Hybrid Working & How it is Changing Business Forever”
Call Monitoring
A good phone system can be the making of a business, however, a system that isn’t fit for the job could be allowing your competitors to pull ahead.
But with all of the different offering available, how do you know which features are right for your business? Well, we’ve put together a checklist so you can decide if your current phone system is fit for purpose.
Read more “Is your phone system giving your competitors an advantage?”
Conferencing
The pandemic and subsequent national lockdowns challenged UK businesses throughout 2020 and into 2021. Home or remote working became a necessity and requirement for the majority of businesses, before (for some) a gradual and phased return to workplaces with suitable acceptable safeguards.
The dilemma or questions facing business owners are “1. Remote working for all employees reducing the need for office space? 2. Bringing everyone back to work from the office locations safely? 3. Or a combination of the two?” Read more “The Dilemma of Home, Office or Blended Working Decisions for UK Businesses & Their Employees”
Conferencing
The recent announcement by Microsoft that Teams has doubled user numbers year-on-year. With 145 million active daily users, up from 115 million in October 2020. This number is even more impressive when the reported numbers of active users of Teams before the start of the global pandemic was 32 million users at the end of 2019.
Microsoft CEO Satya Nadella when speaking about Teams was quoted as “……. Teams is extending beyond communications and has become a new category in collaboration….”
Read more “Teams use by our Team’s helped the business flourish!”
VoIP
BDM Voice is really proud to offer a fantastic VoIP (voice over IP) business telephone system for just £99 per month. Includes 5 x handsets, call recording software and FREE UK landline calls. Plus our commitment to NO upfront costs – NO long-term contacts – ALL within your currently monthly costs!
A cloud-based (VoIP) business telephone system offers a whole range of benefits when compared to a traditional on-premise (PBX) telephone system. Read more “VoIP Business Phone System – £99 per month”