Specialists in Telephone Systems for Care Homes

telephone systems for care/nursing homes

Excellent communication within a care/nursing home is crucial to helping maintain a high level of care. Within a 24/7 environment, staff need to be able to easily communicate with residents, relatives, doctors, healthcare professionals and other members of their own team.

Potential communication issues can arise due to the physical environment i.e. number of bedrooms and floors and the volume of calls received especially when on the move or when resources are stretched due to workloads.

However, did you know that by upgrading your business telephone system, you could help resolve these issues?

We offer a range of telephony services including:

‘On-premises’ and hosted VoIP (internet based) telephone systems including the option of mobiles, multiple office connectivity and remote working. 

• Call recording system - To help understand how your company is handling inbound and outbound calls.

• Call tracking - A call tracking system which can provide you with dedicated numbers for use on both your online and offline marketing collateral including your website, email campaigns, PPC adverts, print, direct mail and point of sale.

 Call monitoring – A useful tool to actively monitor calls and therefore be able to measure the standard of your team’s call handling.

• On hold marketing - Record messages for when customers are ‘on hold’ – a great way to tell existing customers about your services or products. 

• Broadband and leased lines - Our specialists will provide you with a reliable high-speed broadband data connection to meet the needs of your business.


How We Can Help You:

1. Call 0330 159 4000 or email info@bdm-voice.co.uk for a free no obligation review with our Telecoms Specialists who can assess your existing telephone system and your phone/broadband bills. If you don't have this information, don’t worry – we can guide you through this process.

2. Through our initial discussion, we will make recommendations for your new business phone system and then explain your options. Working closely with you, we can make the transition seamless and with minimal disruption.