Specialists in Telephone Systems for Estate Agents

telephone systems for estate agents

Answering the phone quickly is crucial when working within an estate/letting agency. An unanswered or delayed response to answering a call could result in potential purchasers or sellers going to your competition. Therefore having a direct impact on sales revenue and an increase in frustrated callers.

Combine this with other factors such as agents going out on house viewings, multiple branch locations and trying to measure the performance of your team - is your existing phone system flexible enough to deal with this? However, did you know that by upgrading your business telephone system, you could help resolve these issues?

We offer a range of telephony services including:

‘On-premises’ and hosted VoIP (internet based) telephone systems including the option of mobiles, multiple office connectivity and remote working. 

• Call recording system - To help understand how your company is handling inbound and outbound calls.

• Call tracking - A call tracking system which can provide you with dedicated numbers for use on both your online and offline marketing collateral including your website, email campaigns, PPC adverts, print, direct mail and point of sale.

 Call monitoring – A useful tool to actively monitor calls and therefore be able to measure the standard of your team’s call handling.

• On hold marketing - Record messages for when customers are ‘on hold’ – a great way to tell existing customers about your services or products. 

• Broadband and leased lines - Our specialists will provide you with a reliable high-speed broadband data connection to meet the needs of your business.


How We Can Help You:

1. Call 0330 159 4000 or email info@bdm-voice.co.uk for a free no obligation review with our Telecoms Specialists who can assess your existing telephone system and your phone/broadband bills. If you don't have this information, don’t worry – we can guide you through this process.

2. Through our initial discussion, we will make recommendations for your new business phone system and then explain your options. Working closely with you, we can make the transition seamless and with minimal disruption.