Legal - Terms & Conditions
a) Unless previously withdrawn, a quotation is valid for 30 days or such other period as stated in it. A quotation is not to be construed as an obligation to sell but merely an invitation to treat and no contractual relationship shall arise from it until the Buyer’s order has been accepted by the Seller.
b) The BDM Group shall not be bound by any condition attaching to the Buyer’s order or acceptance of a Quotation and, unless such conditions are expressly accepted by the relevant Seller in writing, the Buyer acknowledges that such conditions are expressly negated.
c) Orders are subject to approval of the BDM Group's Credit Department. The Seller may at any time alter or suspend credit, refuse shipment or cancel unfilled orders, when in the Seller's opinion the financial conditions of the Customer or the status of the Customer's account, warrant it.
Unless specifically itemised, the prevailing rate of VAT shall be added to all quotes.
Supply of Telephone Services Terms & Conditions:
To download and view our standard Supply of Telephone Services terms and conditions please click on this link : Supply of Telephony Services T&C
Telephone System Maintenance Agreement Terms and Conditions:
To download and view our standard Telephone System Maintenance Agreement terms and conditions please click on this link :Telephone System Maintenance Agreement T&C: Telephone System Maintenance Agreement
Our Data Protection Policy:
o download and view our Data Protection policy please click here: Data Protection Policy
Calls may be recorded for training and quality purposes.
If you require any further information or have any questions on our terms and conditions and how they impact our services then please call 0330 332 3022 or drop us a message via our contact form.
Customer Complaint Procedure
Should you wish to make a complaint about any of our services, please call us on 0333 202 9897.
We are open Monday to Friday 9:00am to 17.30 hrs. Should you need to contact us outside these hours please leave a message on our voice mail service and we will contact you on the next working day. Please download the document for further information.