Our experience shows that, on average, dealers are wasting as many as 250 sales leads per site each month. That’s 250 wasted chances to sell a car. Those sales leads are wasted for a whole range of reasons, typically misjudgements by sales people, poor process, weak customer relationships or poor sales person attitude. Recovering those leads can be difficult, time consuming and demotivating for the sales staff.
BDM is working with a number of dealers to help them revive these wasted leads. We have an impressive record of turning wasted leads into appointments, giving dealers another chance to close valuable sales. On average we are booking 28 extra appointments per month per dealership from leads which would otherwise fall off the CRM system and be lost.
BDM presents a cost-effective contact centre solution which allows you to free up your staff to concentrate on giving your existing clients the perfect customer experience thus helping you to ensure their continued loyalty to your business.
Contact us now to find out how we could help you to recover lost customers and increase your profitability –
visit BDM Talk for our contact centre services.
