6 Benefits of VOIP Telephony

There are multiple benefits, but here are the top 6. We are about to discuss how making this change will save costs, time investment whilst increasing your company’s productivity. 

Low Cost-Per-Call

Utilise internet to make calls instead of telephone lines, all of your data communications will be converted to packets, and sent through the IP network. This could be your internet connection or a direct connection to your phone service provider, or even a combination of both. When using a traditional phone line, that line is taken up by either end of the call, these lines are quickly used up and can be expensive, especially when they are long-distance. By using the internet, this makes both domestic and long-distance calls cheaper. VoIP actually gives you the ability to be able to make domestic and long-distance calls for free

Service Mobility

With a rise in remote workers post lockdown, and a second wave predicted for this coming winter season, VoIP systems come with a huge benefit in the fact that they service you with complete mobility. With a VoIP telephone system there are no physical limitations, giving you freedom for your team to move around (or stay at home) with out any added stress or pressure.

Versatility of Features

Multitask with all the latest tech-savvy devices, increasing your businesses productivity. For an example, imagine you are waiting in a call queue, whilst you wait ever so patiently you could be putting together a strategy to approach client calls that you may be missing and you can see transcripts of voicemails that get sent directly into your email inbox. Forward calls, voice messages and voicemails easily to three other people with one click.

Simple Conference Calls and Efficient Client Interaction

VoIP uses a converged data network instead of standard phone lines, this makes conference calls much simpler (and let’s be honest, we’re all a bit sick of Zoom). Yes sure, you can have conference calls on a traditional phone line, but this comes with an additional cost. With VoIP you are simply taking advantage of the added benefit of conference calls at no extra cost. Whilst your team and business personal may be working remotely at this moment in time, and some will possibly continue to do so, VoIP gives you the ability to be able to hold face-to-face interactions with clients and colleagues.

Reliable

A common query that surfaces around VoIP is what happens when the internet stops working? This won’t happen if you have the correct systems in place. You will have the capability to make the decision for where your calls are forwarded, and how. Don’t lose productivity because of various unforeseen events that can cut out lines. Your device, mobile or laptop will always be available to answer.

Make the right decision for your company and choose VoIP

Making the right decision for your business is priority. It’s always best to talk to a reliable and knowledgeable advisor/consultant. Talk with us today and we can assist you in choosing the right phone systems for you and your specific needs, effectively and efficiently.