One missed call could cost your business thousands
If you think your telephone system could be underperforming then contact us for your FREE telephone system consultation today!
Download your 5 reasons to upgrade today…
BDM VOICE partners
Telephone solutions built with your business in mind
Never miss a Sale
MyCalls highlights every missed call. The opportunity to call back fast means less risk of losing business/customers to your competitors.
- Increase staff productivity
- Manage and measure sales and marketing activity
- Call recording can help solve disputes
Monitor & manage communications
InReports is an always-on, embedded application, providing dashboard reports of your entire companies’ call efficiency.
- Greater productivity, lower costs and enhanced customer service
- Reports available 24/7
- Reports are easily customised
protect yourself against fraud
The UK is the third most targeted country in the world for phone fraud with 84% of businesses considered to be unsafe from hacking.
- InGuard helps prevent against the threat of phone hacking
- Tailored specifically to the needs of your business
- A deterrent to internal telephone abuse
Provide excellent customer service
UCB Touchpoint provides you with all the tools necessary to make each interaction between your customers and your business quick and easy.
- Matching customers with the best equipped agents
- Agents provided with essential information about the caller
- Automated callback option
Collaboration has never been simpler
Unified communications (InUC) application provides video conferencing, collaboration, document sharing and instant messaging.
- Highly cost-effective
- Ability to screen share and share documents instantly
- Extremely cost effective, save time and money on travel
Stay connected on the move
With access to system features such as caller ID, call transfer and voicemail, it really is like being in the office, no matter where you are.
- You can carry your office number with you wherever you go
- Never miss a call
- Maintain service levels even when away from your desk
Don't take our word for it...
"The system works even better than we anticipated, and has made it a lot easier to manage the Engineers and Suppliers. We would not hesitate in recommending BDM to anyone who is looking for a new Telephony System in the future."
David Harrison
Service Co-ordinator at GDI Cooling
“We have always had excellent support from the team at BDM and some individuals have gone the extra mile to help us deal with our branches’ and customers’ changing requirements.”
Robert Mooney
National Fleet Manager at Arnold Clark
“Thank you and your team for the first class service we have received. The results we have received have been of the highest quality and as such, we would be delighted to recommend as well as continuing to use BDM services in the future.”
Jen White
Marketing Manager at T W White & Sons